What is your refund policy?

For products containing cannabis; for a full refund, the excise stamp and seal must not be broken and must be returned to store within 14 days. For any problems with your product after the seal has been broken, please contact the Licensed Producer directly using the information found on their packaging.

Paraphernalia must be returned unopened and unused within 14 days for a full refund.

IMPORTANT: The Niagara Herbalist does not directly produce any cannabis products; all the cannabis products we carry are procured from Licensed Producers, each of which is licensed by Health Canada. As such, The Niagara Herbalist cannot directly warrant any products. Individual product warranty details may be included within the product’s packaging or available on the manufacturer’s/supplier’s website, and any warranty claims should be reported directly to the manufacturer/supplier.