Store FAQs
For products containing cannabis; Unopened
A full refund will be issued providing the excise stamp and seal has not be broken or tampered with and the product must be returned to store within 14 days.
For products containing cannabis; Opened
If you unsatisfied with your product after opening it then please do the following:
1) DO NOT consume the cannabis.
2) Complete a product complaint form at the store or send us an email with the brand, strain, weight, lot number and complaint. Set the cannabis aside.
3) We will reach out directly to the OCS to request a refund from the Licensed Producer.
4) Within 14 days we will receive a answer to the refund request.
Paraphernalia must be returned unopened and unused within 14 days for a full refund. Rolling Papers are final sale.
IMPORTANT: The Niagara Herbalist does not directly produce any cannabis products; all the cannabis products we carry are procured from Licensed Producers, each of which is licensed by Health Canada. As such, The Niagara Herbalist cannot directly warrant any products. Individual product warranty details may be included within the product’s packaging or available on the manufacturer’s/supplier’s website.
Unfortunately as we are a recreational store, we cannot offer any sort of compassionate pricing or discounts for medical users.
Edibles were made legal in Canada on October 17th, 2019. We anticipate having edibles, beverages, concentrates and more available in January 2020.
No. We also sell various cannabis paraphinallea such as pipes, bongs, papers, butter makers and oil makers.
Yes. We are licensed and authorized to sell cannabis products such as dried flower, oils, capsules and seeds.
Cannabis FAQs
Any products that have less than 0.3% THC and that do not have a duty paid stamp. Any products containing THC are not tax exempt.
Short for tetrahydrocannabinol, THC is the most common cannabinoid in cannabis. It is the primary psychoactive cannabinoid responsible for the intoxicating “high” that may be experienced when it’s consumed.
CBD is short for cannabidiol and is another common cannabinoid in cannabis. When consumed, CBD affects various processes in your body but does not produce an intoxicating effect.
This always depends on how much you consume, how you consume it and your genetics, age, personality, gender and other personal biological factors. Effects can take up to 24 hours to fully dissipate, but THC can be detectable in the bloodstream for up to seven days or more, depending on several factors, including frequency of use.
Always start with a very small amount: one inhalation or a very small amount ingested. Wait at least 10 minutes before inhaling again and 60 minutes before ingesting any more. If ingesting capsules or oil, please follow the directions on the packaging. If you’re new to ingesting cannabis, consider ingesting very small amounts and waiting at least an hour to determine a product’s full effect.
Driving while experiencing the psychoactive and intoxicating effects of cannabis containing THC is extremely dangerous. Do not drive after using cannabis, and ensure you are informed about the driving laws in Ontario. Although the effects of intoxication from cannabis that contains THC may wear off, cannabis stays in your system for some time. It is recommended that individuals who use cannabis refrain from driving (or operating other machinery or mobility devices) for at least six hours after using cannabis. If tested, you could test positive for cannabis content in your body. There are strict penalties for driving and cannabis in Ontario.
Yes, but it takes practice to create cannabis-infused products that are consistently dosed. There will be more information relating to cooking with cannabis in our eduction section.