FAQs

Store FAQs

33 Lakeshore Road, Unit 15, St. Catharines, Ontario L2N 7B3

Category: Store FAQs
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    For products containing cannabis; for a full refund, the excise stamp and seal must not be broken and must be returned to store within 14 days. For any problems with your product after the seal has been broken, please contact the Licensed Producer directly using the information found on their packaging.

    Paraphernalia must be returned unopened and unused within 14 days for a full refund.

    IMPORTANT: The Niagara Herbalist does not directly produce any cannabis products; all the cannabis products we carry are procured from Licensed Producers, each of which is licensed by Health Canada. As such, The Niagara Herbalist cannot directly warrant any products. Individual product warranty details may be included within the product’s packaging or available on the manufacturer’s/supplier’s website, and any warranty claims should be reported directly to the manufacturer/supplier.

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    Monday to Saturday 9am-9pm and Sunday 12pm-6pm.

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    Unfortunately as we are a recreational store, we cannot offer any sort of compassionate pricing or discounts for medical users.

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    You can click here to email us or call us at 905-934-HERB (4372)

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    Yes we do. We have a wide range of vaporizers.

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    No. We are hearing that towards the end of the year they will be legalized but for now they are currently illegal.

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    Short answer yes, long answer no. We sell oils and capsules that are to be consumed orally so are technically edibles. If you are looking for brownies or cookies, they will be legalized in the future.

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    Yes we do, providing we have stock available.

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    No. We also sell various cannabis paraphinallea such as pipes, bongs, papers, butter makers and oil makers.

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    Yes. We are licensed and authorized to sell cannabis products such as dried flower, oils, capsules and seeds.

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